NAPA TRACS is a comprehensive shop management software designed specifically for automotive repair shops. Its standout feature is its integration with the NAPA parts catalog, allowing shops to easily access pricing and availability information, as well as order parts directly from within the software.
One of the key aspects that sets NAPA TRACS apart from other software is its depth of features. It offers tools for managing work orders, scheduling appointments, tracking vehicle histories, managing inventory, and generating invoices. Its user-friendly interface and customizable workflows make it easy for shop owners and technicians to manage day-to-day operations efficiently.
Additionally, NAPA TRACS provides robust reporting capabilities, enabling shops to analyze key performance metrics such as labor productivity, parts usage, and profitability. Its reporting tools offer valuable insights that help shops make data-driven decisions to optimize their operations and maximize profitability.
Furthermore, NAPA TRACS offers excellent customer support and training resources to help shops make the most of its software. With its integration with the NAPA parts catalog, depth of features, and robust reporting capabilities, NAPA TRACS stands out as a valuable solution for automotive repair shops looking to improve efficiency, increase productivity, and drive business growth.
What Others Had to Say
Positive Feedback
From: Rick P. https://www.capterra.com/p/61551/NAPA-TRACS/reviews/3541192/
“Tracs has been good to us! Was a little overwelming to get started because it can do so much.”
Pros: The things we like are the ability to make estimates that are complete and ready to turn into repair orders that are already finished when the car arrives. All aspects of the work order are modifiable at any time. Notes are easy to apply and sub estimates stay in history. It is easy to export to Quick Books. The support team has been able to keep us up and running. Our rep. is great! he is there for us when we want to take Tracs to the next step, or if we have a crisis. (such as a computer crash Friday night and a new set up on Sunday)
Cons: It would be nice if you could open multiple windows or history RO’s over top of each other for clip board pasting or searching history. would be nice to look at history RO’s and be able to open the parts items and see where they were purchased. Would be nice if Pro link would not close until you closed it while working on a repair order. Would be nice if the labor estimator had a more detailed menu (more choices)
Negative Feedback
“Needs work”
Pros: Napa Enterprise is a good software to use to manage small business and easy to use. The work order management is a great system and is a huge improvement from Napa Legacy.
Cons: Big downer is when receiving payment you can only receive one payment at a time and you must type in the amount to receive. Napa Legacy would auto fill in the amount with the customer balance and after receiving payment you could select another customer. Napa Enterprise makes it so you have to exit the payment screen and reload it to select another customer. Slows down receiving to a crawl.
Pricing:
NAPA Tracs has four different subscription plans, each increasing in functionality and cost. The first is the Silver subscription for $109/month. The second is the Gold subscription for $199/month. The third is the Platinum subscription for $329/month. The last is the Platinum Plus subscription for $369/month.
For more information, please visit the NAPA TRACS website
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